Return and Refund Policy

We stand behind the quality of our coffee.

If for any reason you are unsatisfied with your purchase, please contact our customer support team within 3 days of receiving your order.

Returns

• Eligible Returns: Unopened, undamaged coffee products may be eligible for return.
• Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective.
• Return Address:  3400 Plantation Dr Suite 100 #364, Lincoln NE 68516, US

Refunds

• Refund Processing: Once we receive your returned product, we will inspect it and process your refund within 10 business days.
• Refund Method: Refunds will be issued to the original payment method.
• Shipping Costs: Shipping costs are non-refundable unless the return is due to our error.

Please note: We cannot accept returns on opened coffee products due to the nature of our product.

If you have any questions or concerns, please contact our customer support team.

We appreciate your business and want you to be completely satisfied with your purchase.

Nubia